Optimum Data Solutions

How to book hotel using online reservation process at UK?

Nowadays, time-consuming processes are less followed by people. Manual hotel reservation is a time-consuming process rather than an online reservation process is a time-saving process. Sometimes travel agencies provide hotel reservation facilities to guests. Rare case guests also reserve hotels as per their requirements. Sometimes people going to be confused regarding the online hotel reservation process, Have some questions in their mind likes –  

1. Is the online hotel reservation portal is fulfill my criteria?

2. How can I reserve a room in the hotel?

3. Is payment is safe and secure?

4. What is the method for canceling a hotel reservation?

5. What is meaning of special request?

How can I reserve a room in the hotel?

This content helps guests who want to book a hotel room using an online reservation system.

First, you should find out the website/portal for a hotel reservation from the browser. And Follow the below-mentioned steps to book a room in the hotel.

Mention the area/place/city you want to stay in and select the Check-In & Check-Out time from Drop down menu.



Now you can see the list of hotels with partial details like- Name, Image, Address, Rate, Review. If you are needed to know more detail, single click on the hotel name. Now you can view more detail like Room availability, Property type, facilities, and much more detail.



The hotel detail is sufficient as per criteria and wants to book a room. Click on the “Reserve” button. As well as follow the below-mentioned steps.

Step 1 : Fill required details in the form

Step 2 : Pay according to the payment option

The client can pay with a credit card, net banking, or any other UPI transaction.

The payment system ensures the confidentiality of your personal information also the safe use of your credit card for travel transactions. You can enter your credit card information using any of the secure methods listed below:

By filling out our secure (SSL) online Cardholder Information Form
By calling our Client Support Center directly

Step 3 : Complete the booking confirmation process.

Is payment is safe and secure?

You will receive a confirmation message (booking voucher in PDF) or mail after completing the reservation process. If you aren’t receiving mail in your Inbox, check your spam or junk folder. You can also view your booking details and status online at any time by logging in and selecting “My bookings” from the account menu. If you don’t remember your sign-in information, click the “My bookings” link in your confirmation e-mail. It means that your room is reserved, and your payment is now secure.

Note: Also, check room availability on other online hotel booking portals for the same hotel before confirming the reservation. As a result, you can determine whether a discount, rate or much more information is appropriate for you. Also, check the cancellation policy.

What is the method for canceling a hotel reservation?

About Cancellation policy

The different portal has a differ policy, some of which we are trying to list here.

      1. Some portals provide Free Cancellation policy.
      2. Some Portal deducts cancellation charges from the client account and credits the remaining amount to the client account. For Example, suppose the client booked a room for ten days and canceled the booking before 48 hours of the check-in date. A one-night charge deducts from the client’s account. Sometimes fix rate charged from the client’s bank account. That type of deduction considers a “No-Show” policy.
      3. Refund amount credited in client bank account within 7 to 15 days of cancellation.

Ways to cancel booking

      • You can cancel your booking online by logging into your account and following the cancellation instructions.
      • You can also cancel your reservation by live chat. Select the ‘Chat Now’ option. You will be able to cancel your reservation with the assistance of a virtual agent.
      • On the website, you’ll find a cancellation request form that you can fill out with your schedule number and booking information.
      • If your hotel stay begins within the next 24 hours and you want to cancel, go to the customer service page and click ‘Contact us.’ You will be contacted by an agent who will be able to cancel your reservation.

What is meaning of special Request?

In some cases, the client wishes to change booking details such as Check-In and Check-Out Date/Time (whether it is for an extended or short period), type of bed, and change facilities; these are called special requests. The client sends these types of special requests via portal or hotel website. Upon receipt, the client can send a request to his preferred property, and the client can follow up with the property before or during his visit.


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